Frequently Asked Questions
Everything you need to know about bringing the serenity of amane heavenly rain into your home.
What makes amane heavenly rain products unique?
Our collection is inspired by the calming essence of nature, focusing on minimalist design and high-quality materials that transform your living space into a peaceful sanctuary.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days depending on customs processing.
Are your materials sustainably sourced?
Sustainability is at the heart of our brand. we prioritize eco-friendly textiles, recycled packaging, and ethical manufacturing processes to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive an email with a direct link to our tracking portal where you can monitor your delivery's progress in real-time.